To create a client login for a property manager, go to the setup page by clicking on the grey gear at the top right of the page, then click on Client Logins. Property managers will log in from the same URL that all other employees do.
Once a Client Login is set up, property managers can view information about tows associated with their property. This also includes being able to view pictures.
Besides looking at tickets, there are several features in the client portal, including violation lookup, creating/requesting permits, adding vehicles to a do not tow list, requesting tows, approving Tags and a few other options.
In this feature Property Manager can search for vehicles tagged/towed on their property by looking up license plates.
This feature allows property managers to list all the vehicles on the property that have permits. Permits can be turned on and off for vehicles by changing the Permit Status.
Permits for the property can be requested through the Permit request feature.
Do Not Tow
This feature allows property managers to request their entire property to not be towed for a certain period of time, as well as designating certain cars that they never want towed.
Property Managers can request vehicles to be towed from their property by filling out this form.
Property managers can approve tags and they can specify that the vehicle can be towed after the tag expires or they can specify a tow date.
When properties are created, by default managers are required to approve tags. If the tags are not approved, tagged vehicles can not be towed. Please click HERE to learn more about how to turn this feature on and off.
A list of vehicles that have been relocated on the property.
The total number of vehicles towed from property per month.