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Client Portal

To create a client login for a property manager, go to the setup page by clicking on the grey gear at the top right of the page, then click on Client Logins. Property managers will log in from the same URL that all other employees do.

Client_login_set_up.png

Once a Client Login is set up, property managers can view information about tows associated with their property. This also includes being able to view pictures.

client_login_not_ticket.png

Besides looking at tickets, there are several features in the client portal, including violation lookup, creating/requesting permits, adding vehicles to a do not tow list, requesting tows, approving Tags and a few other options.

Client_Login_view_Home.png

Violation Lookup

In this feature Property Manager can search for vehicles tagged/towed on their property by looking up license plates.

Client_login_violation_lookup.png

Permit

This feature allows property managers to list all the vehicles on the property that have permits. Permits can be turned on and off for vehicles by changing the Permit Status.

Client_portal_permit.png

Permit request

Permits for the property can be requested through the Permit request feature.

Client_portal_permit_requestts.png

Do Not Tow

This feature allows property managers to request their entire property to not be towed for a certain period of time, as well as designating certain cars that they never want towed.

Client_portal_Do_not_tow.png

Tow Request

Property Managers can request vehicles to be towed from their property by filling out this form.

Client_portal_Tow_request.png

Approving tags

Property managers can approve tags  and they can specify that the vehicle can be towed after the tag expires or they can specify a tow date.

*IMPORTANT

When properties are created, by default managers are required to approve tags. If the tags are not approved, tagged vehicles can not be towed. Please click HERE to learn more about how to turn this feature on and off.

Client_log_in_Approve_tags.png

Relocation List

A list of vehicles that have been relocated on the property.

Relocation_list.png

Towing summary

The total number of vehicles towed from property per month. 

Client_log_in_towing_summary.png

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