Beta App

Logging In/Out

• After downloading the Omadi app, open it and input the following information:
• Client Account: The Company’s Omadi account name (what comes before ".omadi.com")
• Username: Username provided by Tow company
• Password: Provided By Tow Company
• Agree with terms of service by clicking the check box
• Click login - First initial Login may take a few minutes to boot up and sync information.
• Every time after the first log in, you only need to type in your password.
• Logging out
  • Go to the Home Page and click on  next to your name on the top of the page. 
  • The logout button will only appear on the Home Page. 

     

Vehicle Sign In and Out

• Upon log in, Omadi will ask you to select a vehicle.
• Select the vehicle you will be driving
• Perform a Pre-Trip Inspection by reviewing the previous (if any)

     

• When you’re finished with a vehicle, go to the Home Page and select the X next to the vehicle description.
• Perform a Post-Shift Inspection when prompted.
• From the Home Page, click the + next to the assigned vehicle section to sign into another vehicle. NOTE: It will say “No Vehicle” if you are not currently signed into a vehicle.

    

Reset all data

Reset all data if syncing is not working properly. (i.e. jobs are not appearing when they should.)

• To reset all data:
  • Go to the home page 
  • Click on the Menu button 
    • Scroll down
    • Click on the Reset All Data option.
    • Confirm you want to reset all data by clicking Delete It.
• It will take a few minutes to restore.

   

Tow Job Workflow

Track progress throughout job.

• Accept the job (MUST ACCEPT THE JOB BEFORE CHOOSING AT SCENE)
• From the home page click on Dispatch Headset Icon at the top of the screen.
• Select the next to a job from the My Jobs board to accept the Job. You’ll have a few seconds to undo your selection in case you accept a Job by mistake.    

    

• Navigate to job
• Will navigate to scene through google maps.
• To get back to App, go to phone’s home screen or app drawer and click on the omadi app. You may also select Omadi from your recent apps to reopen it.

  

• Update Status
• To update the status, push on the next  to the job.
• The Status should be updated for each phase of the job (Driving to Job, Arrived at Job, Towing Vehicle, and Arrived at Destination).

  

• At scene
• Once at scene, fill out information about job/car. Everything in red is required and must be filled in before the data can be saved.
• To save your work, after filling in all required information At Scene, go to Actions and click save.

     

• Discontinue Job
• Reasons a Job can be discontinued: Gone on arrival, expired, ETA too long, Refused the job, Failed to complete. Please contact a manager or dispatcher to discontinue a job.
• At Tow Yard (or At Destination)
• Fill out required information
• Click on Actions to save.

    

Job Complete

Update Status to Job Complete. This will remove the job from your My Jobs board and close the job.

         

View Recent Jobs

• To view Recent Jobs
  • On the Home Page click on the  in the options bar at the top of the page
    • Can search for old jobs/ actions
    • Two different views.

• Recently Viewed
  • Anything you have recently viewed.
  • Not just being on a page, actually pressing view.

• Recently Saved
  • Any action you’ve saved most recently.